MD ABU SAYEED RIDAY

MD ABU SAYEED RIDAY

Housekeeping Supervisor at Warwick Hotel, Jeddah

"Dedicated to excellence in hospitality management"

About Me

I am a dedicated hospitality professional with extensive experience in housekeeping management. Currently serving as a Housekeeping Supervisor at the prestigious Warwick Hotel in Jeddah, I am passionate about maintaining exceptional standards and leading teams to deliver outstanding guest experiences.

With a keen eye for detail and strong organizational skills, I ensure that all areas of the hotel meet the highest standards of cleanliness and presentation. My approach combines efficient management with a focus on staff development and guest satisfaction.

My Goals

  • 1
    Maintain 5-Star Cleanliness
  • 2
    Reduce Guest Complaints
  • 3
    Boost Team Communication
  • 4
    Improve Cleaning Efficiency
  • 5
    Control Inventory Accurately
  • 6
    Train Staff Monthly

Work Experience

Aug 2020 to PresentRunning

Housekeeping Supervisor

Warwick Hotel, Jeddah, Saudi Arabia

  • Supervised and managed a team of 21 housekeeping staff and ensured their work was carried out to the highest standards.
  • Developed and implemented cleaning schedules and checked that all areas were cleaned to the required standards.
  • Conducted regular training sessions for housekeeping staff to improve their skills and performance.
  • Maintained inventory levels of cleaning supplies and equipment and ordered supplies as necessary.
  • Collaborate with front desk and maintenance teams to address guest requests and resolve issues promptly.
  • Conducted regular inspections of guest rooms, public areas, and back-of-house areas to ensure they were clean, well-maintained, and safe.
  • Provided support to the housekeeping team in their daily tasks and ensured that all equipment was properly maintained and stored.
  • Collaborated with other departments to coordinate housekeeping services and resolve any interdepartmental issues.
July 2019 - Aug 2020

Housekeeping Supervisor

Salsabil By Warwick , Jeddah , Saudi Arabia

  • Supervise a team of 6 housekeeping staff, ensuring efficient and effective completion of daily tasks
  • Conduct regular inspections of guest rooms and public areas to maintain the highest cleanliness standards.
  • Implement training programs for new hires, fostering a culture of excellence and accountability.
  • Manage inventory of cleaning supplies and equipment, optimizing costs while ensuring quality.
  • Collaborate with front desk and maintenance teams to address guest requests and resolve issues promptly.
  • Achieved a 100% improvement in guest satisfaction scores through effective team management and quality service delivery.
Oct 2018 - Jun 2019

Housekeeping Room Attendant

Salsabil By Warwick,Jeddah, Saudi Arabia

  • Efficiently cleaned and prepared 15-16 guest rooms daily, ensuring adherence to hotel standards
  • Reported maintenance issues and requested supplies to enhance operational efficiency.
  • Provided exceptional customer service by addressing guest inquiries and requests with professionalism and courtesy.
  • Assisted in training new staff on cleaning techniques, safety protocols, and hotel policies.
Aug 2015 - April 2018

Housekeeping Room Attendant

Long Beach Hotel, Cox-Bazar, Bangladesh

  • Assisted in maintaining the cleanliness of the hotel, including guest rooms, public areas, and back-of-house areas
  • Assisted with laundry duties, including washing, drying, folding, and storing linens and towels
  • Conducted regular room inspections to ensure all rooms are properly cleaned, maintained, and supplied.
  • Maintained a safe and organized work environment by following established procedures and policies

Education History

2015 - 2018

Bachelor of Business Administration

National University, Dhaka, Bangladesh

Completed a Bachelor of Business Administration (BBA) with a focus on Accounting, studying subjects like financial accounting, managerial accounting, auditing, taxation, and financial reporting.

2013 - 2015

Higher Secondary Certificate

Barura Shaheed Smriti Government College, Cumilla

Achieved Higher Secondary Certificate (HSC) as a Commerce student, specializing in accounting, finance, and business management, enhancing analytical and decision-making abilities.

2011 - 2013

Secondary School Certificate

Barura Haji Nowab Ali Pilot High School, Cumilla

Obtained **Secondary School Certificate (SSC)** as a Commerce student, focusing on subjects like accounting, business studies, and economics, fostering analytical and financial skills.

2007 - 2010

Junior School Certificate

Bondisahi High School, Cumilla

Completed Junior School Certificate (JSC), developing a solid academic foundation, problem-solving skills, and teamwork through various subjects and extracurricular activities.

2001 - 2006

Primary School Certificate

Golabri Paimary School, Cumilla

Completed primary education with strong foundation in reading, writing, math, and general knowledge under national curriculum.

Languages I Understand

English

Fluent

Arabic

Intermediate

Bengali

Native

Hindi

Conversational

Certifications

Housekeeping Supervisor Certification

Warwick Hotel & Resort , Jeddah, Saudi Arabia

Issued 2024

Hotel Housekeeping Operations Certification

Warwick Hotel & Resort , Jeddah, Saudi Arabia

Issued 2022

Employee Of The Month

Salsabil By Warwick Hotel, Jeddah, Saudi Arabia

Issued 2019

Certified Room Attendant (CRA)

Long Beach Hotel, Cox-Bazar, Bangladesh

Issued 2018

Key Skills

Team Management

95%

Quality Control

90%

Inventory Management

85%

Guest Relations

90%

Staff Training

100%

Problem Solving

90%

Budgeting

95%

Computer Skills

90%

Achievements

Employee of the Year

Recognized for outstanding performance and leadership at Warwick Hotel

Perfect Attendance Award

Three consecutive years of perfect attendance demonstrating reliability and commitment

Guest Satisfaction Excellence

Achieved 98% positive guest feedback for housekeeping services

Cost Reduction Initiative

Implemented efficiency measures resulting in 15% reduction in department expenses

Team Leadership Award

Recognized for exceptional team management and staff development

Sustainability Champion

Led initiative to reduce water usage by 20% in housekeeping operations