
MD ABU SAYEED RIDAY
Housekeeping Supervisor at Warwick Hotel, Jeddah
"Dedicated to excellence in hospitality management"
About Me
I am a dedicated hospitality professional with extensive experience in housekeeping management. Currently serving as a Housekeeping Supervisor at the prestigious Warwick Hotel in Jeddah, I am passionate about maintaining exceptional standards and leading teams to deliver outstanding guest experiences.
With a keen eye for detail and strong organizational skills, I ensure that all areas of the hotel meet the highest standards of cleanliness and presentation. My approach combines efficient management with a focus on staff development and guest satisfaction.
My Goals
- 1Maintain 5-Star Cleanliness
- 2Reduce Guest Complaints
- 3Boost Team Communication
- 4Improve Cleaning Efficiency
- 5Control Inventory Accurately
- 6Train Staff Monthly
Work Experience
Housekeeping Supervisor
Warwick Hotel, Jeddah, Saudi Arabia
- Supervised and managed a team of 21 housekeeping staff and ensured their work was carried out to the highest standards.
- Developed and implemented cleaning schedules and checked that all areas were cleaned to the required standards.
- Conducted regular training sessions for housekeeping staff to improve their skills and performance.
- Maintained inventory levels of cleaning supplies and equipment and ordered supplies as necessary.
- Collaborate with front desk and maintenance teams to address guest requests and resolve issues promptly.
- Conducted regular inspections of guest rooms, public areas, and back-of-house areas to ensure they were clean, well-maintained, and safe.
- Provided support to the housekeeping team in their daily tasks and ensured that all equipment was properly maintained and stored.
- Collaborated with other departments to coordinate housekeeping services and resolve any interdepartmental issues.
Housekeeping Supervisor
Salsabil By Warwick , Jeddah , Saudi Arabia
- Supervise a team of 6 housekeeping staff, ensuring efficient and effective completion of daily tasks
- Conduct regular inspections of guest rooms and public areas to maintain the highest cleanliness standards.
- Implement training programs for new hires, fostering a culture of excellence and accountability.
- Manage inventory of cleaning supplies and equipment, optimizing costs while ensuring quality.
- Collaborate with front desk and maintenance teams to address guest requests and resolve issues promptly.
- Achieved a 100% improvement in guest satisfaction scores through effective team management and quality service delivery.
Housekeeping Room Attendant
Salsabil By Warwick,Jeddah, Saudi Arabia
- Efficiently cleaned and prepared 15-16 guest rooms daily, ensuring adherence to hotel standards
- Reported maintenance issues and requested supplies to enhance operational efficiency.
- Provided exceptional customer service by addressing guest inquiries and requests with professionalism and courtesy.
- Assisted in training new staff on cleaning techniques, safety protocols, and hotel policies.
Housekeeping Room Attendant
Long Beach Hotel, Cox-Bazar, Bangladesh
- Assisted in maintaining the cleanliness of the hotel, including guest rooms, public areas, and back-of-house areas
- Assisted with laundry duties, including washing, drying, folding, and storing linens and towels
- Conducted regular room inspections to ensure all rooms are properly cleaned, maintained, and supplied.
- Maintained a safe and organized work environment by following established procedures and policies
Education History
Bachelor of Business Administration
National University, Dhaka, Bangladesh
Completed a Bachelor of Business Administration (BBA) with a focus on Accounting, studying subjects like financial accounting, managerial accounting, auditing, taxation, and financial reporting.
Higher Secondary Certificate
Barura Shaheed Smriti Government College, Cumilla
Achieved Higher Secondary Certificate (HSC) as a Commerce student, specializing in accounting, finance, and business management, enhancing analytical and decision-making abilities.
Secondary School Certificate
Barura Haji Nowab Ali Pilot High School, Cumilla
Obtained **Secondary School Certificate (SSC)** as a Commerce student, focusing on subjects like accounting, business studies, and economics, fostering analytical and financial skills.
Junior School Certificate
Bondisahi High School, Cumilla
Completed Junior School Certificate (JSC), developing a solid academic foundation, problem-solving skills, and teamwork through various subjects and extracurricular activities.
Primary School Certificate
Golabri Paimary School, Cumilla
Completed primary education with strong foundation in reading, writing, math, and general knowledge under national curriculum.
Languages I Understand
English
FluentArabic
IntermediateBengali
NativeHindi
ConversationalCertifications
Housekeeping Supervisor Certification
Warwick Hotel & Resort , Jeddah, Saudi Arabia
Issued 2024
Hotel Housekeeping Operations Certification
Warwick Hotel & Resort , Jeddah, Saudi Arabia
Issued 2022
Employee Of The Month
Salsabil By Warwick Hotel, Jeddah, Saudi Arabia
Issued 2019
Certified Room Attendant (CRA)
Long Beach Hotel, Cox-Bazar, Bangladesh
Issued 2018
Key Skills
Achievements
Employee of the Year
Recognized for outstanding performance and leadership at Warwick Hotel
Perfect Attendance Award
Three consecutive years of perfect attendance demonstrating reliability and commitment
Guest Satisfaction Excellence
Achieved 98% positive guest feedback for housekeeping services
Cost Reduction Initiative
Implemented efficiency measures resulting in 15% reduction in department expenses
Team Leadership Award
Recognized for exceptional team management and staff development
Sustainability Champion
Led initiative to reduce water usage by 20% in housekeeping operations